CRM Setup and Assistance for Photographers

Sure, you could set up your CRM and workflows yourself, after all, creatives often feel the need to do it all themselves. BUT smart photographers know that success isn’t about doing everything alone. They know that by outsourcing time draining tasks, they free up energy to focus on being creative, forging connections and growing their business much faster.

As a photographer, your time and energy should be invested in high impact activities like marketing, networking, and showcasing your work.

"…I now have a CRM system that is organised, efficient, and easy to manage…

Thanks to Jo, my workflow is vastly improved, my customer service has been elevated, and I now have a CRM system that is organised, efficient, and easy to manage. Her quick thinking, creativity, and willingness to learn new things to meet my needs were nothing short of amazing

Rebecca Holmes Photography

Photogs Are Talkin'

Here’s a video from my client, Magdalena, from Atelier 2.5 Photography in Glasgow.

I’ve Seen Enough, I Wanna Work With You!

It’s so easy to get caught up in “busywork,” ...

…doing tasks that seem productive but don’t actually contribute to growth. Let’s be honest: setting up a CRM is complex.

You’re configuring workflows, building templates, learning new software, and trying to align it all with your brand. It feels like progress, each button clicked and setting adjusted feels like another step forward. But is it actually helping your business grow?

The answer is, probably not. DIY CRM setup can consume days, weeks even months, of your time, time that could be invested in higher-impact tasks. Working on your CRM often only gives the illusion of productivity.

DIY CRM work certainly does feel “productive.” You’re checking boxes, tweaking features, and pouring time into something tangible and it might feel satisfying in the moment, but it won’t bring in clients or move your business forward.

AND the best time to set up your CRM or improve it is right now.

I’VE HEARD ENOUGH - I'M READY!

CRM Full Setup - Ways I Can Help You

From Blank to Brilliant – Full CRM Set-Up

Custom Quote (depends on CRM)

Imagine a world where you’re not endlessly copying and pasting emails or wrestling with colour-coded Excel tabs. Yes, you can actually live in that world! Trust me, it’s time to let go of how you’ve been keeping track of clients and let your CRM work for you. Your future self (and your sanity) will thank you.

Perfect for:

The New Photographer Who’s Tired of Spreadsheet Chaos and Endless Copy-Pasting

Includes:

Link Google Mail & Google Calendar
Add Logo, Brand colours & set-up Client Portal
Add all Lead sources, Job Types, Tags & Labels
Create Contact Form/Forms for your Website
Set-up Contact form Auto Responder
Create All Packages & Products & Questionnaires
Follow up sequence and off-boarding sequence
Create quotes/proposals & Invoice templates for each service
Set up Payment Reminder & Canned Emails
Add Contracts (contracts must be provided by you)
Create ALL Workflows & Automation for each Service
Write ALL Email Templates
Set a Scheduler (CRM’s own one, Calendly or TidyCal)
Set up payment plan options (instalments)
Create and add an Email Signature
Test Everything
2 Weeks of Email or Messenger Support (Mon-Fri only)
Tour of your CRM Zoom call - Recording Included

When you hire someone who KNOWS the best way to set up your CRM, you’re not just getting a system that “works” you’re getting the benefit of a streamlined, intuitive system. Imagine the relief of logging into a CRM that’s already tailored to your brand, where every detail is aligned and every interaction that can be automated IS, seamlessly.

This is the one!

"I can’t sing Jo’s praises enough"

I can’t sing Jo’s praises enough – moving my CRM was something I had wanted to do for a while but since it takes a lot of time, I kept postponing. Jo started offering her services just at the right time for me to finally tackle this job. I couldn’t be happier with her work!

Anja Poehlmann Film & Photo

Moving CRMs - Ways I Can Help You

Jump Ship to Another CRM

£800/£1000

You’re ready to ditch your old CRM, but the thought of dragging everything over is daunting, to say the least. You know this switch will make life easier, but who has the hours (or patience) to move templates, workflows, emails, contracts and questionnaires to a new system?

Enter this swanky package: I handle all the nitty-gritty so you don’t have to lift a finger. Think of it as hiring movers for your digital office – Your new CRM awaits, minus the hassle.

Perfect for:

The Photographer who wants to swap their CRM system without the headache of doing it themselves!

Includes:

Adjust all new Settings and add Logo, Brand colours
Set-up Client Portal
Copy all workflows, email templates and automations over to new CRM
Copy all services, packages, products and questionnaires over to new CRM
Copy all Contracts
Copy/create Quote templates or Proposals
Copy payment plan options, instalments and payment reminders
Add tags, labels, job type
Pre written Canned email to send clients to inform them of system move
Create NEW Contact form to embed on your website
Test Everything
Tour of your New CRM Zoom call - Recording Included
Support for 1 week via messenger/email (Mon-Fri only)
NOTE: This does not include client migration - see here to add this service

Let’s be real — the wrong CRM can hold your business back. It can waste your time, frustrate the crap out of you (on the daily) and leave you feeling like you’re constantly fighting with your own systems.

THIS IS MUSIC TO MY EARS - YES PLEASE!

"It’s one of the best investments I’ve made this year."

I would recommend any photographer—and I know there are many—who struggle with structuring their workflow, to work with Studio Ninja and to engage Jo to set everything up. It’s one of the best investments I’ve made this year.

Tjapko de Heus Fotografie

CRM Quick Setup - Ways I Can Help You

No Frills Basic CRM Set Up

£650

Starting your CRM journey doesn’t get simpler than this—no fluff, no overwhelm, just a solid a foundation that makes running your business easier from day one. The No Frills Set-Up is for when you just need the essentials done so you can dive right in. I’ll set the stage; you’ll take it from there!

Perfect for:

The Photographer who just needs a starting point to stop themselves straring a blank wall for weeks!

Includes:

Link Google Mail & Google Calendar
Add Logo, Brand colours & set-up Client Portal
Add Lead Sources, Job Types & Labels
Create and Embed Contact Form to your Website
Set-up Contact Form Response Message
Create Packages & Products
Create 1 x Quote & 1 x Invoice Template & Reminder Emails
One basic example of a workflow for your main service
Add your Contract (supplied by you) & Create 1 x Questionnaire
Set up Payment Plans
Create and add Email Signature
Test Everything
5 Days of Email or Messenger Support (Mon-Fri) + Short Video Walkthrough

There’s a hidden cost to this do-it-yourself mentality, especially when it comes to your CRM. Attempting to tackle it all can actually keep you stuck, far from the growth and satisfaction you deserve.

THIS WILL DO THE TRICK!

CRM Data Migration - Ways I Can Help You

Migration of clients to a new CRM

from £550

Does the thought of transferring clients form one CRM to a new CRM fill you with utter dread (it should, cause it’s a bloody nightmare!)

Which ever system your moving to, my CRM Client Migration Service will ensure that you don’t lose valuable data during the switch. Choose from two package options to make your transition smooth sailing.

When you migrate to a new CRM and it states it “imports your data”, did you know that usually ONLY the client’s personal details (aka mapped fields) move over NOT the valuable job documents like invoices, contracts, completed questionnaires, detailed notes etc (basically all the info you actually NEED too!)

Perfect for:

The Photographer who shivers at the thought of migrating client info to a new CRM  (the dread)

The Smooth Operator - £850

Includes:

Export your entire client contact list from you current CRM and import it into the new one (Note: This will ONLY include basic client contact details (mapped fields and not all job-specific documents of every client.)
Download and manually transfer PDF invoices, Contracts, Questionnaires Model Release forms and notes from 50 clients (max) of your most recent “completed jobs”
Move all current active jobs, ensuring all relevant documents are attached
Set up outstanding payment plans for clients with balances still due
Attach active jobs to appropriate workflows in the new system
Provide a pre-written email to send clients informing of the system change
Manually add all new leads to the new CRM and assign them to a workflow

As a former photographer I understand that a model release form isn’t just another document – it’s essential to your business. I know that your questionnaires hold valuable client insights that you rely on to deliver a personalised experience.

When you work with me, you’re not just hiring someone to move data from one platform to another. You’re hiring someone who will treat your client files with the care they deserve, ensuring nothing gets lost in the process.

OMG, FINALLY SOMEONE DOES THIS, I’M IN!

The Quick Shift - £550

A more streamlined option for those who need to focus on active jobs and new leads only.

Includes:

Export your entire client contact list from the current CRM and import it into the new one (Note: This will include basic client contact details (mapped fileds and not all job-specific documents.)
Move active/current jobs, ensuring all relevant documents are attached
Set up outstanding payment plans for clients with balances due
Attach active/current jobs to appropriate workflows in the new system
Provide a pre-written email to send clients informing of the system change
Manually add all new leads to the new CRM and assign them to a workflow

"Jo set up my new CRM Dubsado for me."

That included moving client data from one CRM to another, creating a tonne of canned emails, building workflows, forms and templates to use as I explore this new platform myself

Anja Poehlmann Film & Photo

CRM Optimisation - Ways I Can Help You

CRM System Health Check

£95

Has your CRM become a bit like that cupboard in your house that you’re afraid to open? It’s there, it’s functional, but deep down you know it could use a serious refresh. Let me be the one to open that cupboard for you.

CRMs aren’t “set it and forget it” systems. They need regular updates to keep them running smoothly, just like your website or your camera gear. Yet, most photographers leave their CRMs untouched for years—missing out on powerful features, time-saving automations and better client experiences!

Perfect for:

The DIY Photographer Who Thinks They Did It Right… But Isn’t Sure!

Includes:

Full Audit of Your Current Setup – I’ll go through your workflows, templates, questionnaires, forms, and automations to see what’s working and what isn’t.
Identify Gaps – Are there steps in your client journey that could be smoother? Are you missing opportunities to automate repetitive tasks?
Make Recommendations – I’ll give you a clear action plan on how to optimise your CRM to save you time and make your clients’ experience even better.

Get A Fresh Pair of Eyeballs on Your CRMI’m not here to sell you a new CRM or start from scratch. I’ll take a good look at your current system and help you get more out of it.

EXACTLY WHAT I NEED!

"Thanks to Jo, my workflow is vastly improved..."

Thanks to Jo, my workflow is vastly improved, my customer service has been elevated, and I now have a CRM system that is organised, efficient, and easy to manage. Her quick thinking, creativity, and willingness to learn new things to meet my needs were nothing short of amazing

Rebecca Holmes Photography

Ad-Hoc CRM Tasks

£30 per hour

Ad-Hoc CRM Tasks is here for all those little bits you don’t rather avoid.

Whenever something pops up that makes you roll your eyes—send it to me. It’s like the “get out of admin jail free” card, letting you stay focused on your creative work while I handle the fiddly CRM stuff. You keep shooting; I’ll keep things running smoothly.

Perfect for:

The Photographer Who Wants to Spend Zero Time on CRM Tweaks and Tedious tasks!

You can hire me to:

“Tidying Up The Joint” - Organise NAMING Email & Workflow Templates so they make sense & are quick to find!
Create Questionnaires/Improve them
Set-up new proposals/quotes/invoice templates
Create NEW improved follow up Emails
Add some FUN to your emails by adding Gifs, Emojis, Videos, Your Guides
Tweaks to improve current workflow automations
Create brand new workflows complete with email templates and automations
Add new packages/services
Set up Mini Sessions + Online Booking + Mini Workflow + Emails
Set up payment plans options / Discounts
Testing automations
Finally close all the JOBS that are still open and marked incomplete from 2+ years ago! (I’m guilty of this too!)
Go through the backlog of to do Tasks that have been pilling up
If you booked a CRM Health Check - I’ll Implement those suggested changes
AND I’ll even do that THING that’s been bugging you, but it’s not listed here - I’ll see what I can do (I love a good challenge!)

How's this Work Jo?

→ Well, You’ve Gotta Make The First Move!

  • 1. Choose a Service

    What will make the biggest difference? 

    Consider what will benefit your business and sanity most right now and let’s start there!

  • 2. Reach Out

    You’ve got two options:

    Book a quick call or fill out my contact form. Either way, you’ll unlock instant, personalised support that’s all about you (and your biz sanity).

  • 3. Let’s Talk

    Human to human, no scripts, no sales talk, just a good old fashioned conversation about your needs and whether I’m the right fit to help out right now.

  • 4. Decide with Confidence

    After our call, you’ll have everything you need to decide if I’m the right fit to take on the tasks you’d rather not tackle.

    Imagine handing over the boring admin tasks and freeing up your time to focus on bring in leads and converting them into raving fans!

    Feels good already, right?

Got Questions?

Head over to my FAQs page for all the juicy details on timelines, payment terms, what happens when, and everything in between.

  • How much?

    Let’s cut to the chase – most of my prices are on my website. My CRM services start at £100 with most clients investing between £500 – £1,200+ depending on what they need. Payments are simple: 50% upfront, 50% when I’ve worked my magic. Need a payment plan? No worries—I’m happy to set one up for you.

  • How long?

    Ah, the classic “How long is a piece of string?” question. It really depends! CRM setups usually take 10-20 working days, while launches and email marketing projects can be done in 10-15 hours. I like to get things done properly and efficiently.

  • How much do you need from me?

    Honestly? Quite a bit (but in a painless way, I promise). I’ll send you a questionnaire to get all the juicy details and then we’ll jump on a Zoom call to make sure I’ve got everything I need. You’ll always be in the loop—I’ll update you as I go, so there’s no “where has she disappeared to?” moment.

  • How do I get started?

    Take a deep breath and ask yourself: What tasks can you shred to accelerate your goals? What’s the biggest time-sucker in your business right now? What’s draining your energy that you’d love to offload? Have a think, and let’s chat—I’ll help you find your focus so you tackle the tasks that actually matters (like, marketing, growing and forging connections etc)

  • How long will a system take to learn once you’ve created it?

    Good news: I don’t just hand over your new system, launch or email marketing set up and disappear into the night. We’ll have a recorded Zoom call where I’ll walk you through everything, step by step. Plus, I offer ongoing support, so if you have questions after, I’m just an email away. No “You’re on your own, figure it out yourself” nonsense here!

  • How about a discount code?

    Yes, I have discount codes floating around – head over to my Resources page and see what’s up for grabs. Who doesn’t love a good deal?

  • How do I know which service to opt into?

    If you’re feeling a bit “ummm… everything sounds useful and I’m a bit overwhelmed with choice” then let’s hop on a free 15-minute call and figure out what’s the best fit for you right now. And hey, if there’s more than one service that catches your eye, we can chat about a cheeky discount (tempting, right?).

Still need help?

If you don’t see your answer here, please do reach out for a chat!

Get in Touch

"Communication with Jo was fantastic. …

Communication with Jo was fantastic. Besides being a professional—both as a photographer and as a workflow specialist—she is a kind and wonderful person. She’s someone great to work with

Tjapko de Heus Fotografie

If you wanna get to where your heading quicker, get some help along the way for an easier ride!

Book a call today to experience the freedom and focus that comes with hiring ME to set up your CRM and watch your business thrive.

Book a Call

Systems I Work With

Ghostbusters! 
Have you been ghosted again?

The Ghostbuster Final Follow-Up Email Pack could help!

Created for photographers with zero tolerance for radio silence. My 5 copy-and-paste final follow up email templates are perfect to send when a new lead ghosts after inquiring.

Choice of 5 final follow-up email templates + bonus!
Humorous GIFs that'll speak volumes
Quick to use, surprisingly satisfying, might just work!

💥 Grab your free Ghostbuster Email Template Pack now. And give those ghosts one last chance before you move the heck on!

Lead Magnet Ghostbuster Download

Stop the endless Googling.

I’ve pulled together my absolute favourite photography recommendations the stuff I actually use (and wish I’d known about sooner).

Whether you’re in a tech tangle, drowning in to-do lists, or just want someone to tell you what’s great. This page is for you.

It’s the kind of resource I desperately wanted when I first started out. Go have a nosey. I bet you’ll find something you didn’t know you needed.

Go to the Resource Page

My Blog For Curious Minds

Ghostbusters! Have you been ghosted again?

The Ghostbuster Final Follow-Up Email Pack could help!

Created for photographers with zero tolerance for radio silence. My 5 copy-and-paste final email templates are perfect to send when a new lead ghosts after inquiring.

Choice of 5 final follow-up email templates + bonus!
Humorous GIFs that'll speak volumes
Quick to use, surprisingly satisfying, might just work!

💥 Grab your free Ghostbuster Email Pack now.  And give those ghosts one last chance before you move the heck on!

Lead Magnet Ghostbuster Download